0

Shipping Policy

This policy applies to physical merchandise ordered from the Aberdour Festival online shop. Event tickets are delivered electronically and are not subject to this policy.

What We Ship

We currently ship the following physical items:

  • Festival T-shirts
  • Tote bags

We ship within the United Kingdom only. We do not currently offer international shipping.

Shipping Costs

Standard shipping within the UK: £5.00 per order. Shipping costs are calculated at checkout and must be paid at the time of purchase.

Estimated Delivery

Orders are dispatched within approximately one week of the final T-shirt printing date. You will receive a confirmation email when your order is ready to be picked up from the festival box office..

If you have not received your order within 14 days of your dispatch notification, please contact us.

Click & Collect

Prefer to collect in person? Select the Click & Collect option at checkout — there is no charge for this service. Collection details and timings will be confirmed closer to the festival dates.

Returns & Exchanges

Please see our Refund and Returns Policy for full details on returns and exchanges for merchandise.

Contact

For any queries about your order or our shipping policy:

Helen Pearson, Chair
Aberdour Festival Ltd
[email protected]

Last updated: June 2026

Legal & Policy

Get in Touch

Helen Pearson
Chair, Aberdour Festival Ltd
[email protected]

Registered Charity SC046672
Company SC535912

The Way our Ticket sales work

In response to community feedback we're trialling running online ticket sales.

Please note: selecting or adding tickets to your basket does not reserve them. Because many of our events have limited capacity, seats remain available to other customers until payment is completed. Your booking is only reserved once you've paid.

Some events also have tickets for sale from the Box Office or Aberdour Bistro. We reserve the right to cancel and refund tickets if this is necessary.

Please remember that the festival is ran by volunteers. Feedback is welcomed at [email protected].

We need to use cookies to run this site

These cookies keep the site running properly, things like security and remembering your ticket basket. We don't use them to serve ads. You can accept and carry on, or leave the site.