Privacy Policy

Aberdour Festival Ltd (registered charity SC046672, company number SC535912) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website or interact with us.

Who We Are

Aberdour Festival Ltd is a registered Scottish charity (SC046672) and a company limited by guarantee (SC535912), based at 3 St David's Business Park, Dalgety Bay, Fife KY11 9PF.

We are the Data Controller for any personal data you share with us. Our designated contact for data queries is Helen Pearson, Chair[email protected].

Information We Collect

We may collect the following information when you interact with our website or attend our events:

  • Name, email address, and contact details when purchasing tickets or merchandise, or registering an account
  • Payment details processed securely by Square (we do not store card numbers)
  • Newsletter subscription preferences when you sign up to our mailing list
  • Volunteer application information
  • Child consent form details where applicable
  • Anonymised website usage data via Google Analytics

How We Use Your Information

We use your information to:

  • Process your ticket and merchandise orders
  • Send order confirmations and festival updates
  • Send our newsletter (with your consent — you may unsubscribe at any time)
  • Administer volunteer roles
  • Improve our website and services
  • Comply with our legal obligations as a Scottish registered charity

Third-Party Services

We use the following third-party services which may process your data:

  • Square — secure payment processing for tickets and merchandise
  • Campaign Monitor — email newsletter management and delivery
  • Google Analytics — anonymised website usage statistics. You can opt out via the Google Analytics Opt-out Browser Add-on.

We do not sell your personal data or share it with third parties for marketing purposes.

Your Rights

Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data; object to or restrict processing; data portability; and withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

Cookies

Our website uses cookies to improve your experience. Essential cookies are required for the site to function correctly; analytics cookies (via Google Analytics) help us understand how visitors use the site. You can manage cookie preferences through your browser settings.

Contact

Helen Pearson, Chair
Aberdour Festival Ltd, Registered Charity SC046672
[email protected]
3 St David's Business Park, Dalgety Bay, Fife KY11 9PF

Last updated: June 2026

Legal & Policy

Get in Touch

Helen Pearson
Chair, Aberdour Festival Ltd
[email protected]

Registered Charity SC046672
Company SC535912

The Way our Ticket sales work

In response to community feedback we're trialling running online ticket sales.

Please note: selecting or adding tickets to your basket does not reserve them. Because many of our events have limited capacity, seats remain available to other customers until payment is completed. Your booking is only reserved once you've paid.

Some events also have tickets for sale from the Box Office or Aberdour Bistro. We reserve the right to cancel and refund tickets if this is necessary.

Please remember that the festival is ran by volunteers. Feedback is welcomed at [email protected].

We need to use cookies to run this site

These cookies keep the site running properly, things like security and remembering your ticket basket. We don't use them to serve ads. You can accept and carry on, or leave the site.